Fuji Kotsu Co., Ltd. (hereinafter referred to as ‘the Company’) considers it a significant social responsibility to appropriately protect personal information related to our customers (hereinafter referred to as ‘personal information’). Based on the following policy, we are committed to thorough protection, management, operation, and use of customer information.

1.  Establishment of Internal Structure:

     The Company appoints administrators responsible for handling personal information and ensures proper management to protect our customers’ personal information. We also clearly define the purpose of using personal information and take necessary measures to prevent unauthorized use or use for purposes other than those specified.

2.  Collection of Personal Information

     In collecting personal information, we use legal and fair means, specify the purpose of use, and obtain consent before collecting personal information within the appropriate scope. Additionally, collected personal information is kept accurate and up-to-date.

3.  Use of Personal Information

     We may use collected personal information for the following purposes, and we will only use it for other purposes with the individual’s consent:

1)   To confirm and provide information necessary for customers to use the services they have applied for.

2)   To make arrangements for services applied for by customers.

3)   To deliver information or materials that customers have requested.

4.  Provision of Personal Information to Third Parties

     We will obtain the consent of individuals before providing their personal information to third parties. However, this does not apply in cases where inquiries are made by the police, tax authorities, etc., in cases involving human life, or in cases where it is difficult to obtain consent from the individual, as well as in cases where we entrust business activities such as direct mail delivery to third parties or engage in joint use with group companies to provide comprehensive services, and other similar situations.

5. Handling of Requests for Disclosure, Correction, and Suspension of Use of Personal Information

     Upon confirmation that individuals have the right to request disclosure, correction, or suspension of the use of their personal information, we will promptly respond to such requests within a reasonable period. However, this may not apply in cases permitted by law or when there are legitimate reasons.

6.  Compliance with Laws and Employee Education

     The Company complies with laws and regulations related to personal information protection and continuously reviews its personal information protection policy in response to changes in the law. We also conduct enlightenment activities on personal information protection for all employees and conduct training sessions at least once a year.

7.  Security Management and Revision of Personal Information

     The Company makes efforts to securely manage personal information and implements technical, organizational, and physical measures to prevent unauthorized access, loss, destruction, alteration, leakage, etc.

     We will review and improve this policy as needed and announce changes on our website and other platforms.